Terms & Conditions:
- All items on hire remain the property of The Cracked Pot Flower Boutique.
- The use of our items is on 5 day hire basis. This can be extended, if required, for a small additional charge of 10% per day of the total cost of the hire cost.
- A Booking Deposit of 25% of the total hire cost is required when you place an order.
- The remaining balance of 75% of the total hire cost is payable at least one week before the agreed start of the hire period, along with a Security Deposit which is held in case of any breakages or losses which will be deducted. The amount of the Secuity Deposit will vary depending on the total hire cost but a minimum deposit of £30.00 is required.
- In the case of a cancellation more than one week before the agreed hire date, a full refund of the intial Booking Deposit and any other payments will be provided.
- In the case of a cancellation less than one week before the agreed hire date, we reserve the right to retain the Booking Deposit. If additional payments have been made, these can be refunded by the same method that the payments were made.
- We will provide an itemised list of all items hired from us with a breakdown of charges.
- All hired items will be available for collection or delivery as requested. We can arrange collection and delivery of your hired items from your venue. Prices are from £15.00 within a 10 mile radius of The Cracked Pot Flower Boutique.
- We recommend that you collect or arrange delivery of your hire items the day before your wedding/event. We cannot accept liability if items are not collected at the agreed date and time.
- When you collect or we deliver your hired items, the packaging and boxes will be needed to repack your hired items when returning them to us. It is important that all packaging are kept safe and dry.
- Losses or damaged goods will be charged at replacement cost and will be deducted from your security deposit. Any additional costs for damage or loss will become chargeable. Replacement costs are available on request.
- We will require your acknowledgment and acceptance of these terms at the time of placing an order.
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